OUR SERVICES
OUR SERVICES
Since the digital revolution a change has been observed in the consumer's media & entertainment consumption habits. With access to digital content in real time, such as e-books and videos, life has completely changed for
the modern consumer. With changing consumption patterns, it’s time for media & entertainment to go ahead with creative and innovative IT strategies to keep a track on the changing consumer behavior, and deliver content in real-time for better engagement and conversions.
OUR SERVICES
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OUR SERVICES
In-house Testing
24/7 Online Chat & E-mail Support
Customer Support
Game Localization
Server & TOS Violation Monitoring
Technical & Billing Support
Forum Moderation
Specialized Gaming Support
Interactive game developers and publishers require unique business process support to excel in a dynamic and highly competitive market space. With an aspiration to serve the industry leaders, PxITBS has deep domain expertise and an unmatched capability to flex and scale to meet the demands of a typically volatile product lifecycle.
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Partnering with PxITBS' gaming business process outsourcing (BPO) services means your staff can concentrate on core game design, development and marketing while our experts support your operational and customer support requirements.
Gamers Love Responsive Support.
Gamers take gaming to heart. That is why gamers need to be assured that they can get instant in-game help if there is a bug in game, while they're playing. Yet developing and maintaining expert support services for gaming can be a drain on resources for game design, development , and testing, not to mention having trouble sustaining it for the long term. ​​
That is why leading game developers and publishers outsource professional and experienced game support with, you guessed it, with us!
PxITBS is an innovator of game support services, offering versatile and responsive support solutions to keep your gamers online, perform better and get ready for more.Our multilingual support includes English, French, German, Russian, Italian and Spanish.
Game Testing and
Quality Assurance
Developers and publishers need experienced resources for testing and quality assurance (QA) for their products. We serve these needs by providing a wide range of off-site QA services for multi-platform gaming products. Our services include:
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Test Plan/Guide Development
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Online Testing for Massively Multiplayer Online Role-playing Game (MMORPG)
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Localization Play-Through
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Beta Testing and Defect Management for MMORPG
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Compliance Testing for Consoles and Handhelds
Functionality testing can be performed at any stage of development, from pre-alpha through alpha and beta to the final version. PxITBS accreditations include versatile testers for (and is not limited to) the all new PS5, PS4 and Nintendo of America for DS/Wii.
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